PEOPLE SKILLS
I love this excerpt from Office Space. Tom’s ironic outburst illustrates so much about communication, words, and body language. Like any form of communication, it is obvious if your message does not agree with your demeanor. He is saying words, but all that is being communicated is his angst.
In writing, sentence arrangement, text structure, and word choice are either red flags or green lights for your reader to believe or even understand your message. The intended message must be central before, during, and after you write. Every detail or description. Each verb or preposition. All attributions and punctuation. Continually going back to what Jack Hart calls the “jot outline” helps your writing remained focused, on task, and aligned with your intended message(Hart 40). The focus will define the perspective. You message must match your words.
